Status
Shipped
Riverview
This project streamlined contract creation and management, improving accuracy and efficiency for both growers and administrators.
Team
Software engineers, product manager, client facing, and quality assurance engineers.
Status
Shipped
This project streamlined contract creation and management, improving accuracy and efficiency for both growers and administrators.
Team
Software engineers, product manager, client facing, and quality assurance engineers.
Riverview slow manual contract processes was blocking the opportunity for scalability and efficiency.
They spend a lot of time on contract creation manually. Time-consuming and error-prone nature of manual contract processing, which hampers real-time decision-making and grower collaboration.
Conducted Zoom sessions with 5 Riverview admins and 8 growers to understand their current workflows, surfacing inefficiencies that guided my design initiative.
Manual contract processes caused delays, limited access, and frequent errors, which frustrate 85% of growers and increase admin workload by 90%, leading to missed opportunities and poor decisions.
Growers experience significant delays due to the manual contract creation process.
Growers struggle with limited access to contract status updates, impeding planning and operations.
Manual entry leads to frequent errors and discrepancies in contract terms.
Slow contract processing hinders growers' ability to make timely, informed business decisions.
